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Volunteers will have the option of utilizing Simtech Solutions, Inc. Counting Us mobile app for the 2023 Point-in-Time Count. If you are interested in using the app, it's important to review the materials below to familiarize yourself with the app before the night of the count.

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Getting Started - This one page document will show you how to download the app. **For "Step 5: Join a Count", enter "DEMO" as the set up key.

Getting Started Video - This video provides an overview of accessing the app, navigating the app, and a review of the surveys. **Please note the "Volunteer Portal" is an additional feature we are not utilizing this year.

Volunteer FAQ's - The following FAQ's from Simtech Solutions, Inc. may be helpful.

• How do I enable location services on my Android or Apple device?
• What steps do should I take to get started with the Counting Us app?
• How can I provide feedback to help improve future PIT counts?
• How do I handle the Unknown Location Error on Apple Devices?
• What privacy policies exist to ensure the personal information used to register an   
• account is protected?

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If you have any questions regarding the mobile app, please contact your local Hub Coordinator or April Reed, HMIS Application Specialist at areed@mainehousing.org.

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